Built for Australian trades
Stay on the tools. We’ll take the call.
JobSide puts a real Australian on the phone. Jess answers like a person, books the job in your calendar, and handles the emails and texts so you stop losing work to voicemail.
Get it on iPhone & Android- Sounds like a real Aussie on the desk
- Jobs land in your calendar
- You approve emails first. Tradie and Foreman can let her send.
- Quotes and invoices on Tradie and Foreman
Jess · Hartley Plumbing
Live · Australian
Booked. Owner notified. Calendar updated.
1 missed call
is often a $400–$2,000 job walking to the next bloke.
$59 / month
vs $55k+ a year for a person on the front desk.
7-day trial
Card on file, $0 today. Cancel before day 7 and you pay nothing.
How it works
Same number. She picks up. You get the job.
Forward the phone
Customers keep calling the number they already have. JobSide answers in your business name, in an Australian voice.
She books it in
Name, mobile, suburb, what’s wrong, and a time. It lands on your calendar. You get a ping by SMS or email.
Inbox stays tidy
Emails and texts get a human reply. You read them first if you want, or let her send. Your call.
The voice
Not a robot. Not a Pommie call centre. A normal Australian.
Short sentences. Confirms the address back. Doesn’t say “how may I assist you today”. If they ask if she’s a recording, she says she works on the desk.
Jess
Warm. Gets it done.
Sounds like she’s been on the front desk of a busy Brisbane trade shop for years. Not posh, not bogan. Just a normal Australian woman who knows how to book a job.
Sophie · Foreman
Calm, clear, a bit more formal.
A little more measured. Good for electrical, HVAC and anyone whose customers expect a polished first impression.
Matt · Foreman
Easygoing, straight to the point.
Sounds like a bloke who’s done a few years in the office after time on the tools. Direct, friendly, no waffle.
The whole front desk
Calls through to cash. Not just a fancy voicemail.
Voice
Australian receptionist on your number. Books the job, pings you.
Leads
Every caller, email and text that might be work, in one book.
Bookings
Name, mobile, suburb, time. On the calendar before you hang up.
Inbox
Email on every plan. Auto-send and customer SMS on Tradie and Foreman.
Quotes
Tradie and Foreman. Write it, send it, turn a yes into an invoice.
Follow-ups
Tradie and Foreman. Quote chases and reminders on a schedule.
Reviews
Foreman. After the job, she asks for the Google review.
Payments
Tradie and Foreman. Tell her the job’s done. She invoices and chases.
Customers
History, notes, and what’s still owing. No extra software.
Email that waits for you, or doesn’t
She drafts, you tap send. Or she replies in your name when it’s a simple booking. Spam gets parked.
SMS the way customers actually write
If they miss you, she can text them back (Tradie and Foreman). Booking confirms too. You still approve first if you want. No sales texts, no emoji dump.
After hours
Tradie and Foreman. Urgent water and gas still get booked.
Spam filter
Foreman. Solar sales calls don’t reach your tools.
Follow-ups
Tradie and Foreman. Quote chase on a schedule, not when you remember.
On your phone
Install JobSide on iPhone or Android. Same desk, in your pocket.
Pricing
Three tiers. No extra staff.
AUD, billed monthly, GST included. 7 days free. Card on file, $0 today. Cancel any time.
Apprentice
$59 /mo
Cover the phone while you’re on the tools.
- Jess answers in business hours
- Leads captured from every call
- Jobs booked into your calendar
- SMS ping when a job is booked
- Email drafts. You approve first
- 100 call minutes / month
- 100 SMS / month (ping you, not customers)
Tradie
$149 /mo
The one most crews actually run.
- 24/7 answering, including after hours
- Email: you approve first, or she sends for you
- SMS to customers. Confirms and reminders
- If they miss you, she texts them back
- Call transcripts and summaries
- Quote follow ups
- Quotes and invoices when the job’s done
- 500 call minutes / month
- 500 SMS / month
Foreman
$299 /mo
The full front desk. No extra wages.
- Everything in Tradie
- Unlimited call minutes
- Unlimited SMS
- Review requests after the job
- Invoices, payment chases, and reconcile
- Team notifications. More than one phone
- Full analytics on missed vs booked
- Pick Jess, Sophie or Matt
- Blocks sales calls and spam
“I was losing two or three jobs a week to the voicemail. Jess booked a blocked drain at 9pm and I did it first thing. Paid for the year in a month.”
“Customers thought she was a real person on the desk. That’s the whole point. I still approve the emails — I just don’t write them at 10pm.”
“After hours used to go to my personal mobile. Now I see a summary, a time, and whether it’s urgent. Family actually gets dinner.”
Common questions
- Do I need a new number?
- No. Forward your existing mobile or landline. Customers keep calling the number on the van.
- Will people know it’s AI?
- They shouldn’t. She sounds like a busy trade desk, and she never says she’s a bot.
- Can I approve emails first?
- Yes. That’s the default. She can send the simple ones herself when you trust it. Same switch for SMS.
- What about after hours?
- Tradie and Foreman answer 24/7. Urgent water, gas and sewer get booked. Everything else gets a callback window.
- What if family ring the same number?
- Save them under Mates & family. Those numbers skip Jess and ring you. Unknown numbers still get the desk. If you’re on a job, she can take a message instead.
- Can I go on holiday?
- Tap Away, pick the day you’re back. Jess keeps answering, takes the job, and books the first morning you’re on the tools again. Same trick if the books are full. Family still ring through.
- When do you take my card?
- Right after signup, before the desk opens. $0 today. You pick the plan, we take the card, then 7 days free on that plan. Cancel in Billing before day 8 and nothing leaves the account. No card, no desk.
- Can I block numbers?
- Yes. Sales calls, people who don’t pay, anyone you don’t want. She hangs up politely. Your phone stays quiet.
Put her on the desk. Go back to the job.
Seven days on the plan you pick. Card on file, $0 today. We don’t charge until day 8. Cancel before then and you pay nothing.